Frequently Asked Questions (MSF FAQs)

We accept donations in HKD or USD by Telegraphic Transfer to the following MSF accounts in Hong Kong: 

Bank Name: Shanghai Commercial Bank Limited 
Account Holder: Medecins Sans Frontieres (HK) Limited 
Account Number: 025-328-24-28203-3 (HKD account) / 025-328-28-32965-4 (USD account) 
SWIFT Code: SCBKHKHHXXX 
Bank Address: Shanghai Commercial Bank Tower, 12 Queen´s Road Central, Hong Kong 

*Please note that transaction fees apply for overseas remittance. Receipt will be issued based on the net donation amount, in which the fee has been deducted. For the details of transaction fees, please check with your local bank.  

To obtain an official receipt, please send a copy of the telegraphic transfer instruction together with the donation form to us either by mail to 22/F, Pacific Plaza, 410 - 418 Des Voeux Road West, Sai Wan, Hong Kong, by fax (852) 2304 6081 or by email to [email protected]. 

“Doctors Without Borders Field Partners” are our monthly donors. A monthly contribution as a Doctors Without Borders Field Partner enables us to launch relief operations swiftly to unforeseen emergencies and plan for long term operations. It also helps to reduce our administration costs as the donation process is much more simplified, and therefore more funding can be used directly in our medical relief operations. Click here to make a monthly donation now!

There are bank charges to MSF for all types of credit cards. Donors do not need to pay any of these fees.

*MSF is a registered charity in Hong Kong. For transaction located outside of Hong Kong, international transaction fee may be applied by the credit card-issuing bank. Please check with your bank for details. 

A fee to set up the bank account autopay may be applied but this will vary depending on your bank. Please check with your bank for details. There are no transaction fees charged to MSF by any bank. 

*Bank account autopay is only applicable to bank accounts registered in Hong Kong 

We appreciate that some of our supporters may have a particular interest in a country or programme in which we work. While in some (rare) circumstances it is possible to have your gift directed toward a specific programme or country where we are currently working, we ask that you contribute unrestricted funding. By not restricting your contribution for a specific emergency or project, you will enable us to allocate our resources more efficiently and where the need is greatest. 

You can send an e-mail to us at [email protected] requesting that your donation is changed with your full name and address details so we can identify you, and preferably with your donor number. 

Please fill in the form below or email to [email protected]. 

We want to keep you updated on our work and let you know how your donations help save lives. Please click here to subscribe our e-news, we will share our latest work and updates with you by email.  

We appreciate that some of our supporters may have a particular interest in a country or programme in which we work. While in some (rare) circumstances it is possible to have your gift directed toward a specific programme or country where we are currently working, we ask that you contribute unrestricted funding. By not restricting your contribution for a specific emergency or project, you will enable us to allocate our resources more efficiently and where the need is greatest. 

You can send an e-mail to us at [email protected] requesting that your donation is changed with your full name and address details so we can identify you, and preferably with your donor number. 

We appreciate that some of our supporters may have a particular interest in a country or programme in which we work. While in some (rare) circumstances it is possible to have your gift directed toward a specific programme or country where we are currently working, we ask that you contribute unrestricted funding. By not restricting your contribution for a specific emergency or project, you will enable us to allocate our resources more efficiently and where the need is greatest. 

You can send an e-mail to us at [email protected] requesting that your donation is changed with your full name and address details so we can identify you, and preferably with your donor number. 

Please fill in the form below or email to [email protected]. 

We want to keep you updated on our work and let you know how your donations help save lives. Please click here to subscribe our e-news, we will share our latest work and updates with you by email.